Issues Management and Engineering Change Management

No matter what type of company you run, there will be problems. Optegrity’s Resolve module gives you and your team the tools needed to not just fix problems, but turn them into an opportunity for improvement.

Contain Issues

  • Capture any types of business issues as they arise with our intuitive issue reporting system.

  • Track and record vital problem solving information.

  • Build-in engineering change management (ECM) process 

  • Smart wizard to build work flows according to the problem complexity 

  • Connection to ERPs to ready product information as needed

Empower Employees

  • Employees are empowered to solve issues with our solution management system.

  • Track Solutions from inception to implementation making sure issues are resolved once and for all. 

  • Supplier portal to bring supplies into your problem solving culture

  • Build-in gamification to make problem-solving fun

See Results

  • Intuitive metrics and reporting allow employees and managers to see progress at a glance and make follow up a breeze.

  • Resolve issues for good so your company can get back to business.

Provides a smart workflow centered around root cause analysis, which helps develop team thought processes 

Gamification features encourage participation and create a problem-solving culture

Built-in recommendation system enabled by A.I.