Every manufacturing operation has a quality process on paper. The real question is whether that process is happening on the floor. Pencil whipping — signing off on checks that were never actually performed — is one of the most common … Read More
Manufacturing Quality
Quality Is Everyone’s Job, But Not Everyone Has What They Need to Own It
Everyone in manufacturing has heard it. Quality is everyone’s job. Teams repeat it in kickoff meetings. Managers print it on posters. And most of them mean it. But here is what nobody says out loud: the phrase is the problem. When … Read More